ACBNA / Information & confidentiality

Privacy Policy

How information submitted through the ACBNA website is used and how to raise a privacy request.

Privacy enquiries

info@acbna.com

Cookies Policy

Personal information

Collection, use, and your privacy requests

Information we collect

The contact form collects your name, email address, organization, subject, and message. The accreditation application collects organization and contact details, address, selected program, scope, site and employee counts, assessment preferences, and supporting notes.

Avoid sending unnecessary sensitive personal information in free-text fields. This website does not collect card numbers through the accreditation application.

Contact details and information included in your enquiry.
Application records describing your organization, proposed scope, and assessment preferences.

How information is used

Information is used to respond to inquiries, review accreditation applications, communicate about assessment arrangements, and maintain relevant administrative records. Further information may be requested when needed for an assessment.

Respond to enquiries and coordinate application review.
Support assessment communication and relevant administrative records.

Confidentiality and access

Submitted information is confidential and is not available for public browsing through the website. Access is intended for authorized personnel and service providers supporting legitimate operational purposes.

Disclosure may be necessary where required by applicable law or an authorized accreditation process. Public accreditation status and scope are distinct from confidential application information.

Confidential submissions are separate from the public accreditation directory.
Disclosures must be considered against legal and accreditation obligations.

Storage and retention

Website hosting and form services support the storage and handling of submissions. Retention depends on operational, accreditation, contractual, and legal requirements. Contact ACBNA for the retention arrangements applicable to your records.

Submitted records are handled through website hosting and form services.
Ask ACBNA about retention periods and any obligations affecting deletion.

Your privacy rights and requests

Contact info@acbna.com to request access to or correction of your information, ask about deletion, or raise a privacy concern. Available rights and exceptions depend on applicable law and recordkeeping requirements.

Request access, correction, or consideration of deletion.
ACBNA may need to verify your identity before releasing or changing records.

Technical information and updates

Hosting and security services may process technical connection information needed to deliver and protect the website. Browser storage is addressed separately in the Cookies Policy. External websites have their own data practices; consult their policies before providing information.

Review the Cookies Policy for information about device storage.
Contact ACBNA for clarification about current practices or policy updates.

Access & correction

Raise a privacy request

Contact ACBNA with a description of your request and enough information to identify the relevant record. Do not include unnecessary sensitive information. Requests are considered subject to applicable law and recordkeeping obligations.

Contact ACBNA